Privacy Policy

Walker Mobile Mechanic Pros is a service-area mobile auto repair business serving Walker, Michigan and qualified surrounding Grand Rapids-area communities. We do not maintain a public physical business address; mobile mechanic service is performed at the customer's vehicle location. This Privacy Policy explains what information this website may collect through its service-request forms, why it is collected, how it may be used to respond to service requests, how service and contact data is handled, the consent controls available to you, and your rights and contact path.

By submitting a service request or contacting Walker Mobile Mechanic Pros at 616-314-7615, you agree to the practices described here. If you do not agree, please do not submit a form; instead, call us directly to discuss your service need.

When you submit a service-request form on this website, Walker Mobile Mechanic Pros may collect the following information from you:

• Full Name — so we can identify and address you correctly.
• Phone Number — so we can contact you about your service request, scheduling, and service notifications.
• Email — so we can send written confirmation or follow-up related to your request.
• Address — the customer, project, or vehicle service location where mobile mechanic service would be performed. This is not a business address; it is the location you provide for service.
• Service Request — the type of mobile auto repair or maintenance service you are requesting.
• SMS consent selections — whether you separately consent to marketing text messages and/or non-marketing text messages.

We may also collect the landing-page URL of the form you submitted and basic technical information such as browser type and device type, which helps us respond to and improve service requests.

The information collected through our forms is used to respond to your service request, confirm your vehicle and location, schedule and perform mobile mechanic service, communicate about your appointment, and provide customer service. We do not collect information through this website for purposes beyond responding to service requests and related customer service unless you separately consent.

Service-request and contact information is used to provide and coordinate mobile auto repair service and to respond to your inquiries. Access to this information is limited to those who need it to respond to your request and provide service.

We do not sell customer data. We do not expose or describe any ownership, routing, affiliate, intermediary, or monetization arrangement. This policy does not claim specific security standards, certifications, or vendors that are not actually configured.

The following mobile-information practices apply to any mobile phone number you provide through a service-request form:

“No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors providing support services such as customer service is permitted. Opt-in data and consent are excluded from all other use-case categories and are not shared with third parties.”

Submitting a service form does not itself require SMS marketing consent. You may request mobile mechanic service without consenting to any text messages, and your form will submit successfully with both consent boxes unchecked.

Marketing SMS consent and non-marketing SMS consent are separately selectable. Each consent checkbox is optional, unchecked by default, and independently selectable — selecting one does not select the other, and the consent state for each is saved separately. Marketing messages concern special offers, discounts, and service updates; non-marketing messages concern appointment confirmations, scheduling updates, and service notifications.

You may opt out of text messages at any time by replying STOP to a message from Walker Mobile Mechanic Pros. You may reply HELP for assistance. Message and data rates may apply when applicable. Message frequency may vary.

Walker Mobile Mechanic Pros may work with service providers and subcontractors who provide support services such as customer service, scheduling, or form-data handling. Sharing of mobile information with subcontractors providing support services such as customer service is permitted as described above. Opt-in data and consent are excluded from all other use-case categories and are not shared with third parties.

This website may use cookies or analytics only where actually configured and limited to operating and improving the site and responding to service requests. We do not claim analytics vendors or tracking technologies that are not actually in use. You can control cookies through your browser settings; disabling them may affect some site features.

You control whether you receive text messages from Walker Mobile Mechanic Pros. Both SMS consent checkboxes on our service-request forms are optional and unchecked by default. You are never required to consent to text messages to submit a service request. You may change your consent at any time by replying STOP to opt out or by calling 616-314-7615.

You may request access to, correction of, or deletion of the contact and service-request information you provided by contacting Walker Mobile Mechanic Pros at 616-314-7615. You may opt out of text messages at any time by replying STOP.

This website and our service-request forms are not directed to children, and we do not knowingly collect information from children through this website.

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the website or submission of a service request after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or your service-request information, contact Walker Mobile Mechanic Pros at 616-314-7615. We do not maintain a public mailing address; please call us directly.

See also our Terms & Conditions and our Contact page.